Caring support at every step Professional, punctual and compassionate support — from pickup at home, through hospital coordination and authorized family updates, until you return home safely.
Designed for families who are working, live far away, or need trusted support for an older adult during a multi-hour hospital visit.
We can accompany your family member to their appointment and help them move between departments while you are at work.
Choose Hospital Companion if your family arranges transportation.
Choose an authorized contact to receive key service updates.
Starting prices cover 4 hours of companion assistance. Transport charges are not included and will be quoted separately before booking confirmation.
Transport charges are not included. Quoted separately before booking confirmation.
Transport charges are not included. Quoted separately before booking confirmation.
Transport charges are not included. Quoted separately before booking confirmation.
* All three package prices exclude transport charges. Medical fees, medication, parking, tolls and hospital charges are also excluded unless stated in the quotation. Additional companion service beyond the package hours is charged at THB 300 per hour. Terms are confirmed before booking.
Date, hospital/clinic, pickup area and mobility assistance needed.
Our team reviews the details and recommends an appropriate service arrangement.
Confirm package, service hours, overtime and expenses before the booking is accepted.
Meet/pick up the client, assist with hospital steps and send authorized updates.
Return home safely with a summary of documents and the next appointment.
We provide transport, companion support and appointment coordination. We do not diagnose or provide medical treatment.
Send your appointment date, hospital/clinic and pickup area for an initial service assessment.
Add @smilecarepattaya to ask about services, send appointment details and receive a reply from the Smilecare Pattaya team.
For a medical emergency, call 1669 — Smilecare is not an ambulance or emergency medical service.
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No. This service is designed for non-emergency appointments: transportation assistance, appointment coordination, waiting companionship and return home. For an emergency, call 1669 or use the appropriate emergency medical service.
When authorized, the companion may listen, take notes and ask questions prepared by the client or family. The companion does not diagnose, interpret test results or choose treatment on behalf of the patient.
Additional companion service beyond the package hours is charged at THB 300 per hour. Terms are confirmed before booking. Transport charges are not included.
Only necessary information within the client's authorization is shared with the authorized contact. This lead form intentionally avoids collecting detailed health information.
Screening is required to assess safety, equipment, transportation and staffing needs. Some cases may not be suitable for standard companion service and may require a specialized provider.
We collect only the information needed to contact you, assess the request and arrange service. Do not send medical records or detailed health information through this form. Please read the Privacy Notice and Terms of Service before submitting your request.
Send the appointment date, hospital/clinic and pickup area, and our team will recommend a suitable service arrangement.