Privacy Notice — Smilecare Pattaya

Last updated: 20 September 2026

Smilecare Pattaya uses personal information only as necessary to receive service requests, contact you, assess service suitability, arrange appointments, coordinate the service, manage payments/documents and support service safety.

Information we may collect

Contact name and contact details, service date, pickup location, hospital/clinic, package of interest, basic mobility information needed for planning, and service-related communication records.

Please do not send medical records, test results, detailed diagnoses, ID/passport copies or detailed health information through the public form unless our team specifically requests it through an appropriate channel and it is necessary for the service.

Use and disclosure

Information may be used by the Smilecare team and shared only as necessary with service providers or partners involved in the job, such as companions, drivers or coordinators, and with contacts authorized by the client. We do not disclose more information than necessary for the service purpose.

Retention and security

We aim to limit access, use separate work accounts and retain information only as needed for operations, incident review, accounting/legal requirements and complaint handling. Information is then deleted or de-identified when no longer necessary.

Your rights and contact

To ask questions, request access or correction, or exercise personal-data rights, contact Smilecare Pattaya via LINE @smilecarepattaya or call 081 491 9944. We may need to verify identity before acting on a request to protect other people's information.

For a medical emergency, call 1669. Do not wait for a response from Smilecare.